Shipping Policy

 

Village House ships Monday through Friday, excluding holidays.

All orders are processed within 3-5 business days unless longer lead times are specified in a product’s description If the item you ordered has an unexpected delay, we will contact you directly.

If we are experiencing a high volume of orders (usually during the holidays), shipments can be delayed by a few days.

Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you directly.

Shipping Flat Rate Tiers:

All of our orders ship out of Chestertown, Maryland.

We created flat rate zones for all states in the U.S. Depending on where you are, your flat rate will range from $7.50 to $15.50.
Village House offers free shipping on orders over $175, exclusions apply for large items such as artwork, furniture, and rugs.

Shipping charges for your order will be calculated and displayed at checkout.

We are not able to ship outside the US at this time.

Free Shipping Exclusions:

All artwork orders require a $20 shipping cost due to size and care in shipping. All large artwork orders require a $200 shipping cost due to size and care in shipping.

All furniture items requires a $200 shipping and handling fee. Single dining chair shipping is $50 and 2 or more chairs is $200.

Select lighting requires a $200 shipping fee due to size and care in shipping.

All rugs require a shipping cost. This cost ranges from $15 to $100 depending on size and/or weight.